How to send Customer Service or Support tickets?

Players may experience various concerns or issues while playing our game. Please feel free to send us any concerns or question about our app through our Customer service or support tickets.

 

[HOW TO SEND CUSTOMER SERVICE OR SUPPORT TICKET]

1. Go to Setting -> Help

2. COPY Version & User ID

3. Click "ASK EMMA"

4. Fill out following detail about your conern

Your email address : Wirte your email address

Game ID : Paste your copied version & user ID

Issue : Select your issue from the menu Game Play / Account Issue / Reports / Purchase / GDPR

Subject : Write subject of your concern

Description : Write detail description about your concern as much detail as possible

Attachment : Attach any screenshot or video that would help to resolve your concern

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