Aquuua Casino does not retain any credit or payment information of our players. So, we are unable to authorize any refund. If you still wish to refund your purchase, please contact Apple or Google to request for any refund
Apple: https://support.apple.com/en-us/HT204084
Google : https://support.google.com/googleplay/answer/2479637?hl=en
If you are unable to locate your receipt, please feel free to send us support ticket about your concern and we will try to resolve it as soon as possible.