General Data Protection Regulation (GDPR)


What is GDPR?

The General Data Protection Regulation (GDPR) is a data protection and privacy regulation within the European Union and the European Economic Area (EEA).

GDPR gives individual in the European Union control over their personal data and to unify data privacy and protections laws within the European Countries.


What is Personal Data under GDPR?

According to GDPR context, ‘Personal Data’ refers to any information relating to an identified or identifiable natural person (‘data subject’).


What Personal Data do we collect?

The personal data Aquuua Casino collects can be divided into three categories:

  1. Data you provide to us

Your messages to the Service (such as player support tickets).

Other data you choose to give us like email, attachment and etc.

  1. Data we collect automatically

Data about your account and in-game progress.

Your mobile device identifiers (such as your device ID, advertising ID).

Data about your device, such as device manufacturer, model, operating system, and language.

General location data like country or city name.

Data about your use of the Service, such as gameplay data.

  1. Data we receive from our partners

Data we receive from connecting your Facebook account in game.

Data for advertising and analytics purposes, so we can provide you a better Service.


Why do we collect this data?

We require this data to make our games work. (for example, creating accounts, connecting to our game, verifying your payments and etc).


In addition, we are also using your data to develop and improve player experience, respond to your questions, and provide support, manage our relationship with you, and enable you to communicate with other players. We may also use personal data to show you personalized advertisements tailored to your preferences.


Furthermore, personal data is used to keep our services safe and fair by analyzing and monitoring the use of our games and social features. It enables us to take action against specific players involved in inappropriate behavior from in-game cheating and fraud.


In all the above cases we may analyze, profile and segment all collected data as needed.


What is Aquuua Casino doing to protect your Personal Data?

Using all appropriate technical, organizational, and logistic measures to keep your data secure.

Notifying authorities of personal data breaches, if necessary.

Obtaining appropriate consent for data processing, if required.

Keeping records detailing data processing.

Auditing and updating our data policies.



What are your rights under GDPR?

Your rights as a data subject under GDPR include the following:


Reviewing your personal data

Upon your request, we will provide you with a copy of all your personal data stored in our systems in an easy-to-access electronic format.


Erasing your personal data

You may request, under certain conditions, to have your personal data erased at any time. Please be advised that by erasing your personal data, all game progress will be also be deleted and you will no longer be able to log in and play. This process cannot be undone, deleted accounts cannot be recovered. Please do not remove our game before submitting a deletion request, as we may not be able to verify your identity in that case.


Anonymized copies of some data (e.g. game logs) may remain in our database for some time. Please consult our Privacy Policy for more details (see below).


Other types of requests:

Correcting your personal data.

Transferring your personal data.

Opting-in or opting-out of personalized advertising.


You can submit any of these requests to our Support team in game under "ASK EMMA” menu at Help tab or visit to submit a ticket.“

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